Conversational Commerce?

I agree, and so so that’s why I’m ready to call it: 2016 will be the year of conversational commerce

So says CHRIS MESSINA on Medium.

MESSINA’s idea is that the rise of chat based services will create a new kind of economy for startups who have previously struggled to find their way.

And these are not the chat services which we are used to. Currently our idea is that chat is between two people in order to have a conversation.

The idea which MESSINA is talking about is a relatively new working out of an old model: chat with a bot or a human purely for some economic transaction to take place.

This idea is really as old as the earth. The middle man is the person who touches all of the money.

And when you are touching all of the money, some of it will slip into your pocket. It’s only natural.

See the review I wrote of LANIER’s Who Owns the Future for more around this particular topic.